Chase, Richard B.
Aquiliano, Nicholas J.
Jacobs, F. Robert
Operations management for competitive advantage / Richard B. Chase, Nicholas J. Aquiliano, F. Robert Jacobs . - 10th ed . - Boston (MA) : McGraw-Hill, 2004 . - XVI, 765 p. : il + 1 CD-ROM . - (The McGraw-Hill/Irwin Series. Operations and decision sciences)




ISBN 0-07-250637-7 (CD-ROM).
ISBN 0-07-121555-7.

Vantagem competitiva
Gestão de operações

CDU 658.5